Firefox Password Doorhanger

Surgical intervention to improve passwords for everyone.

Like many password managers in 2015, Firefox behaved as if it was infallible. I redesigned the doorhanger interface to foster good password hygiene.

My Role

Senior Product Designer

Teammates

Firefox Desktop Engineer

Challenges

  • Sensitive data
  • User testing is constrained
  • New team

Methods

  • Ideation
  • Presentation

Before

Until 2015, browsers didn't let you review passwords before saving them
Until 2015, browsers didn't let you review passwords before saving them

The problem and how it was solved

Websites don't cooperate with browsers that try to capture the username and password. I observed users struggling with messy credentials and redesigned the doorhanger to let users review and modify saved passwords.

After

First version introduced in beta
First version introduced in beta
Early design of the dialog in Firefox
Early design of the dialog in Firefox
The save password dialog in Firefox today
The save password dialog in Firefox today
Chrome soon followed suit
Chrome soon followed suit

Research Findings

Users were saving passwords, but not trusting Firefox as the true source.

Impact

This pattern was eventually copied by other browsers like Chrome and Edge.

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